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The custom nature of Windmill Apparel orders and products dictates that cancellations and returns are only permissible for misspelled or defective materials (open seam, holes, etc.). If this situation does occur, contact must be made within 7 days of delivery for a product replacement.
Return requests will be determined when possible and may involve an additional fee. If these situations happen, we will do everything possible to ensure your satisfaction.
CHANGING AN ONLINE ORDER:
Once an online order has been placed, any changes must be made with a phone call to us within two hours, or the order is considered firm. No exceptions.
Thank you for understanding. Jerri
937-206-1767